FAQ

Frequently asked questions

Answers to common questions about membership, recipes, orders, and your account.

Yes. Membership is billed either monthly or annually, and unlocks every premium recipe in the library on top of the recipes that are already free to browse.

You can cancel any time from your account page. Your membership stays active until the end of the current billing period, and you will not be charged again after that.

Yes, both monthly and annual plans renew automatically unless you cancel before the renewal date.

Free recipes are open to everyone with no account required. Premium recipes are marked with a "Members" badge and are only viewable with an active membership.

No. Free recipes, the blog, and the kitchen store are all browsable without creating an account.

Most kitchen store items can be returned within 30 days of delivery in their original condition. See our Refund Policy page for full details.

Orders typically ship within 1-2 business days, with delivery times varying by location. You will receive tracking information by email once your order ships.

Yes, orders over our free-shipping threshold qualify automatically at checkout -- the flat shipping rate applies below that.

Log in and visit your account page to update your name, email, or password.

Use the login page to reset your password, or contact us if you are still having trouble accessing your account.

Difficulty is based on technique and hands-on time: Easy recipes use basic techniques and pantry staples, Medium recipes involve a few more steps or less common ingredients, and Advanced recipes require more experience or precision.

Nutrition information shown on recipes is an estimate calculated from the listed ingredients and is intended as a general guide, not a precise medical or dietary measurement.

Premium recipes require an active membership to view the full ingredient list and instructions. You can still see the recipe title, photo, and summary without one.

Shipping availability varies by product and destination; you can confirm shipping options for your address at checkout.